SC
Guided Ride Scheduling
Structured booking flow captures rider details, addresses, timing, and special needs in a consistent format.
See scheduling workflow →Feature Hub
NEMT features built for real operational complexity.
RideVoy is designed around the workflows that matter in medical transport: recurring scheduling, rider accommodations, trip verification, mobile driver execution, and audit-ready reporting.
Core capabilities
These are the capabilities most teams deploy first.
RP
Rider Profiles
Store patient details once and auto-fill repeat bookings to reduce errors and save scheduling time.
Explore rider profiles →RC
Recurring Ride Automation
Auto-generate daily, weekly, biweekly, or monthly rides for standing appointment schedules.
Explore recurring rides →TR
Live Driver Tracking
Monitor active driver locations and ride states with real-time map visibility.
Explore live tracking →SMS
SMS Notifications
Send rider updates at critical milestones to reduce manual status call volume.
Explore SMS notifications →PWA
Driver PWA + Push Alerts
Install RideVoy as a driver web app and deliver assignment/reminder push alerts to mobile devices.
Explore driver mobile workflow →AT
Trip Attestation + GPS Verification
Capture pickup and dropoff proof with GPS coordinates, timestamps, and optional signature evidence.
Explore trip verification →PHI
PHI Audit + Consent Controls
Track PHI access events and rider communication consent status for compliance and governance workflows.
Explore compliance controls →AN
Analytics + CSV Export
Track fulfillment and status trends and export operational data for external reporting workflows.
Explore analytics →Facility workflows
Everything scheduling teams need to coordinate care-driven transportation without manual re-entry and phone tag.
Saved Addresses
Label and reuse frequent pickup and destination locations with one click.
Special Accommodations
Flag wheelchair, oxygen, walker, and stretcher needs on each ride request.
Return Trip Planning
Mark round-trip requirements to keep ride intent clear for dispatch and drivers.
Driver workflows
Driver experiences are streamlined for rapid acceptance and clear ride execution.
Live Ride Board
Available rides refresh at short intervals so drivers can claim work in real time.
Installable Driver Web App
Drivers can install RideVoy as a PWA on mobile for faster day-to-day access without app store dependency.
Push Alerts for New Work
Push notifications surface assignments and updates quickly so drivers respond faster to ride changes.
Admin and dispatch workflows
System-wide visibility tools for organizations managing facilities, drivers, and performance targets.
KPI Dashboard
Track ride volume, fulfillment rate, active drivers, and pending actions from one dashboard.
Trip Verification Oversight
Review trip attestations with GPS context, timestamps, signature status, and mileage evidence.
PHI Audit + Consent Oversight
Filter PHI access events and manage rider consent status for messaging and data-sharing governance.
Features by industry
See how these capabilities apply to your specific operational context.
Dialysis Centers
Recurring ride automation for 3x-weekly treatments with wheelchair and oxygen accommodation flags.
View solution →Behavioral Health
Consistent transportation scheduling for ongoing therapy and counseling appointments.
View solution →Hospitals & Clinics
Discharge ride coordination and outpatient follow-up scheduling from one platform.
View solution →Fleet Operators
Driver onboarding, live dispatch visibility, and fleet performance analytics.
View solution →Want a feature walkthrough by role?
We can run separate tracks for scheduling teams, dispatch leaders, and executive stakeholders.