Schedule, dispatch, and track non-emergency medical transportation from one platform. Add mobile push alerts, trip attestation evidence, and audit-ready reporting without extra systems.
From ride request to completion, the entire workflow lives in one system — visible to facilities, drivers, and dispatchers in real time.
Facility staff create a ride with patient details, addresses, time, and any special accommodations.
Drivers see the ride on a live board and accept it — or admins assign it directly.
GPS tracking and automatic SMS notifications keep everyone informed without follow-up calls.
Driver completes with GPS verification and optional signature attestation. Dashboards, analytics, and billing data update instantly.
Built for the complexity of medical transport — recurring scheduling, mobile driver execution, trip verification, and compliance-ready operations in one place.
5-step wizard walks staff through rider info, pickup, drop-off, schedule, and review. Done in under a minute.
See how RideVoy works →Save patient details once. Auto-fill name, phone, address, and emergency contacts on every future booking.
See rider profiles feature →Set up daily, weekly, biweekly, or monthly rides for standing appointments. Rides auto-generate on schedule.
See recurring rides feature →Interactive map with real-time GPS positions of all drivers, color-coded by status for instant situational awareness.
See live driver tracking feature →Automated texts to patients at booking, driver assignment, en-route, and completion. Zero follow-up calls.
See SMS notifications feature →Time-series trends, facility comparisons, driver leaderboards, fulfillment tracking, and CSV export.
See analytics and reporting feature →Flag wheelchair, oxygen, walker, or stretcher requirements per ride so drivers arrive prepared.
Label frequent locations like "Main Hospital" or "Dialysis Center" for one-tap selection on future rides.
Separate views and permissions for facility staff, drivers, and administrators — everyone sees exactly what they need.
Install RideVoy on driver phones and deliver assignment updates through web push notifications.
See driver PWA push feature →Capture pickup and dropoff attestations with coordinates, timestamps, and optional signature evidence.
See trip attestation and GPS feature →Track PHI access events and manage rider communication consent for compliance oversight.
See PHI audit and consent feature →Whether you're scheduling rides, driving them, or overseeing the operation — RideVoy gives you the tools that matter.
RideVoy was designed from day one around NEMT workflows — recurring appointments, patient profiles, medical accommodations, and multi-facility operations.
Designed around facility workflows, patient profiles, and medical accommodations — not retrofitted from consumer ride-sharing.
Use RideVoy directly in browser or install it as a driver PWA. Same platform, faster mobile access.
Dialysis three times a week? Physical therapy every Tuesday? Set it once and rides auto-generate on schedule.
Live driver map, 15-second ride board refresh, and SMS/push updates keep facilities, patients, and drivers in sync.
Auto-fill eliminates repeated data entry. Emergency contacts, special needs, and preferred addresses are always on file.
GPS and signature-based attestation supports ride proof, compliance reviews, and cleaner billing documentation.
Transportation failures drive missed appointments. Enter your numbers to see the annual financial impact.
Estimated annual cost of no-shows
$135,000
See RideVoy in action. Book a 15-minute demo and we'll show you how facilities are replacing phone calls and spreadsheets with a system that actually works.