Privacy Policy
Effective date: February 16, 2026. This page summarizes how RideVoy collects, uses, and protects data.
Information we process
Ride data, account information, and operational metadata necessary to deliver platform services.
How we use information
To operate workflows, improve service reliability, support reporting, and maintain platform security.
Data sharing
Data is shared only as needed for service delivery, legal compliance, or authorized customer workflows.
Data breach notification
In the event of a confirmed breach of unsecured personal or protected health information (PHI), RideVoy will notify affected customers without unreasonable delay and no later than sixty (60) calendar days after discovery, consistent with the HIPAA Breach Notification Rule (45 CFR §§ 164.400–414) and applicable state law, including the Iowa Personal Information Security Breach Protection Act (Iowa Code chapter 715C) — under which the Iowa Attorney General’s Consumer Protection Division is also notified within five (5) business days when a breach affects more than 500 Iowa residents. Suspected breaches may be reported to privacy@getridevoy.com. See our full Data breach notification policy in the Terms of Service.
Your rights
Contact privacy@getridevoy.com for privacy-related requests and policy questions.